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FAQs
  • How much does a Platinum Treasures toy party cost?
    The fee for a Platinum Treasures toy party starts at $100 per hour if your party is within travel time from the consultant's home. If your party is more than 1 hr. in travel time an additional charge may be applied.
  • How do I go about booking a Platinum Treasures toy party?
    To book a Platinum Treasures toy party, email your Platinum Treasures consultant with your preferred party date, time, and location for your party. Once the Platinum Treasures consultant confirms their availability, they will send you a toy party contract and a booking fee invoice via PayPal to book your party. As soon as the invoice is paid, and contract is signed your party date and time will be secured. Note: Using PayPal is a free service and you do not need a PayPal account to use this service.
  • Does the booking fee count towards my total toy party sales?
    No, the booking fee does not count towards the total toy party sales. The booking fee is used to secure the date and time of your party as well as travel expenses.
  • What should I expect at my Platinum Treasures toy party?
    Expect to have fun with your Platinum Treasures consultant and friends. Your Platinum Treasures consultant will arrive at the agreed upon party time and will setup a table (5 ft.) and display their products. There will be games, a toy presentation and time for you and your guest to shop. A Platinum Treasures toy party will last a maximum of 2 hrs. Please factor this time into your event schedule.
  • How far is a Platinum Treasures representative willing to travel for a toy party?
    A Platinum Treasures consultant will travel the United States and abroad. However, if a toy party is more than 1 hr. away from the consultant’s home additional travel arrangements may need to be made.
  • Does Platinum Treasures offer “Cash and Carry”?
    Yes, items at the party are available for purchase and customers can take products home the same day. However, if your rep is “out of stock” on a particular item you can place an order with the consultant or on our website www.pttreasures.com. The item will be shipped via USPS and in a brown box with no reference to adult novelties on the package for discretion. Platinum Treasures accepts all major credit cards. Note: Checks are not accepted.
  • Will the host/hostesses receive a free gift for having a Platinum Treasures toy party?
    When a host/hostess books a Platinum Treasures toy party he or she will automatically receive 10% off of their order. If toy party sales reach $250.00 the host will receive one free item, $500.00 will receive two free items, and $1000.00 you have the choice of a free stripper pole or three free items (stripper pole cannot be included in the three free items).
  • I have guests that cannot attend my toy party in person on the scheduled date but would like to place an online order, will their online order count towards my toy party sales total?
    Once you have secured your toy party date and time all orders placed by your guests from date scheduled until your party will count towards your total toy party sales. Orders can be placed online at www.pttreasures.com. We ask that your guest(s) reference your name in the comments section of their order so we can apply it to your total toy party sales.
  • Is the packaging discreet?
    Your privacy is extremely important to us, and our discreet packaging enables you to shop with Platinum Treasures in complete confidence. With completely plain packaging, you will be the only person excited about what's inside. Return shipping on the label will read 'Warehouse or Shipping Dept'.
  • Where is Platinum Located?
    Platinum Treasures is in Maryland.
  • Do Platinum Treasures ship to other countries?
    Yes, we ship internationally the only countries we do not ship to T-5 Countries.
  • When will I receive my package?
    Online orders are usually shipped within 2 days of receiving. Most orders will be delivered within 5 days of shipment but be aware that this can vary depending on country. You can always check the status of your order by checking your confirmation email. Platinum Treasures uses express services from USPS or FedEx for most deliveries. Please note that we cannot ship to certain countries due to legal restrictions. If delivery problems arise, we will contact you by email or phone.
  • How do I track my order?
    An order confirmation will be emailed to you as soon as your purchase has been verified. With this confirmation you will find an order number. If you have any questions about the delivery of your purchase or need help tracking it, please contact info@pttreasures.com, quoting your order number.
  • Can I update my order after it is placed?
    If the order has not been shipped out, please contact us to make any changes to your order. The chat box would be the fastest way to get in touch or email info@pttreasures.com
  • I put the wrong address on my order, but I see it’s been shipped out, can it be corrected?
    Please take care in providing your shipping information. What you enter on your order is exactly how your shipping label will be printed. Orders returned to us as undeliverable will result in a 20% processing fee and no shipping refund will be issued. If you decide to have the product re-delivered to a different address (US addresses only), an additional shipping/handling fee of $10 will apply for US shipping addresses.
  • Do you accept returns?
    We do not accept any returns for any reason because of the nature of the items.
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